Tag: Mitel
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Access Mitel’s Entire Pallet of Tools via TCI Host – Your Customized Cloud Voice Service
TCI Host service is all about flexibility Add new cloud-based tools to your existing business phone system, and when you’re ready, migrate your platform to the cloud and reduce your overall telecom costs. Cloud communications isn’t an all-or-nothing endeavor There are several deployment models you can choose from depending on your business’s unique situation, and…
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Mobilize Your Enterprise With Mitel’s MiVoice 6900 Premium Desk Phones
Mitel’s MiVoice 6900 series desk phones enable you to become more mobile with one-touch Bluetooth pairing and seamless integration with your mobile phone. Not only can you stay productive by easily switching calls between your desk phone and your mobile phone, you can have mobile and desktop contacts automatically sync between your devices. 6900 Series…
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Internet of Things: How Mitel is Giving Machines a Voice
Connecting devices allow businesses to operate more efficiently. The IoT’s ability to automate tasks like monitoring, sensing, and data collection is driving its adoption across many industries. A new IoT innovation is being enabled by Mitel – giving connected devices a ‘voice’ to alert people who can interact and address whatever situation a device is…
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Mitel CloudLink Streamlines App Development to Empower Business Transformation
Businesses are continually looking for ways to streamline and automate workflows and increase productivity to the point where all elements of their organization – people, processes, data and things – can connect and communicate seamlessly to enable growth. Mitel addresses these needs with CloudLink, an application development and delivery platform that allows businesses to leverage…
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How MiCloud Service Makes Business Voice Easy
What sets Mitel’s affordable, all-in-one MiCloud voice service apart is the friendly, local TCI team that comes to your office to set everything up. Here’s what else your business gets when you sign up: Mobile integration – Remote workers have access to the full feature set from their mobile devices anywhere they go, just as…
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Get to know ‘CloudLink’… Mitel’s On-Ramp to an IoT and Cloud Future
We want you to be ready when Mitel’s innovative ‘CloudLink’ comes online, so as news breaks look for more updates from us. ‘CloudLink’ will be a focal point of Mitel’s product roadmap moving into 2018, and we like what we’re hearing. At a high level, the CloudLink vision is to provide: A bridge to enable…
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New Mitel Speakerphone: MiVoice S720 brings Bluetooth Simplicity & HD Audio to Your Meetings and Conference Calls
A perfect solution for office side-table and small meeting room conferencing, the MiVoice S720 can instantly transform any space into a conference room. Thanks to its 360° microphone pickup and omni-directional HD Voice audio all attendees can hear and be heard. Mitel adds flexibility and performance to Conference Call gatherings… Bluetooth connectivity enables you to…
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A Fresh Look at Skills-Based Routing in your Contact Center to Improve the Customer Experience
The concept of skills-based routing has been around for as long as there have been call centers – connecting in-bound callers directly to the subject matter experts that can get the job done right on the first call. New considerations driven by Digital Transformation Historically, when businesses thought about skills-based routing in their call centers,…
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Mitel’s Deal to Acquire ShoreTel – on the Heels of Toshiba Purchase – Creates UC Powerhouse
Following its July 5th purchase of Toshiba Telecom, Mitel entered into a merger agreement with ShoreTel. This is big news for Mitel and its partners. As digital transformation accelerates customer demand for cloud-based solutions, Mitel is now positioned as the #2 global player in the UC market. The acquisitions have also expanded Mitel’s leading portfolio…
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Real-time, Anytime… How MiTeam for MiCollab Offers Your Teams an Easier, Better Way to Collaborate
Mitel’s innovative MiTeam app integrates with your MiCollab online collaboration tools to provide a dedicated workspace for team-based meetings, conversations, and content sharing. Designed for a workforce on the go, the embedded app seamlessly extends your company’s mobile reach to remote team members, and it connects teams of any size, even with real-time voice and…