Tag: Collaboration
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Keeping Up with the New Generations of Workers and the Electronic Workplace
The Connected Generations Millennials and Generation Z, born from the early 1980s to early 2010s, now represent a significant proportion of the workplace. These generations have grown up in a world where the internet, smart devices and instant connectivity are ubiquitous. They expect the same simple, connected communication platforms at work as they’ve been used…
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Big Features for Your Small Business – Mitel adds SMB Controller for On-Prem, Big Business Capabilities
We recognize that one size does NOT fit all! That’s why TCI is excited to announce that Mitel has rolled out their new SMB Controller – it provides a full communications solution for small businesses with customized messaging, collaboration and contact center capabilities. The MiVoice SMB controller is flexible to fit your organization, providing a…
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4 Ways Artificial Intelligence Will Improve Your Communications & How to Mitigate AI Security Issues
Unified Communications enable your employees to communicate and collaborate more effectively through screen sharing, video conferencing, mobile apps, and more. Adding artificial intelligence (AI) to the mix promises to send productivity through the roof, so it’s not surprising to see enterprises jump at the chance to experiment. Still, even as AI transforms communications and collaboration,…
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Why So Many Contact Center Leaders Stick with On-Prem Deployments
A lot of tech trade media claims that: “Companies are lining up to move their contact centers to the cloud!” But we often hear decision-makers say: “Moving to the cloud makes no sense for us!” So, what’s really happening out there? Research shows that almost 29% of companies globally have moved to Contact Center as…
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TCI Host Cloud Voice & Contact Center Service… Customized Capabilities & Local White Glove Support
Our TCI Host Cloud Voice Service is all about flexibility Add new cloud-based tools to your existing business phone system, and when you’re ready, migrate your entire platform to the cloud to reduce your overall telecom costs. Cloud communications isn’t an all-or-nothing endeavor There are several deployment models to choose from depending on your business’s…
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Managing Remote Workers? How Cloud Voice Helps Your Team Get the Job Done
With hybrid teams on the rise, cloud voice services help your remote workers make decisions faster and juggle their obligations with ease. 4 Practical Ways Cloud Voice Improves Collaboration 1. Keep the conversation going with desktop and mobile applications. If your employees can’t communicate with you, they aren’t being productive. Cloud services give your team…
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7 Office Trends Redefining Online Team Collaboration
The way people use technology continues to shift quickly, and consumer behaviors and expectations are bleeding into business environments, creating new requirements and methods of doing business. Here are several important office trends redefining how businesses and people collaborate online. 1. Using More Outsourced Resources – Freelancers and consultants fill various roles depending on a…
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Act Fast… RingCentral Promotion for Mitel On-Premises Customers
This offer expires December 31, 2022 Upgrade to the #1-rated cloud communications and collaboration solution – RingCentral MVP (Message. Video. Phone.) service – ranked as a market leader on the Gartner Magic Quadrant. For existing Mitel on-premises customers moving to the cloud, you’ll receive: 20% discount off RingCentral MVP service 2 months free for a…
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Too Busy? How Cloud Phone Systems Provide Time Saving Solutions for IT Managers
Often working with limited resources and a small team, IT managers shoulder an immense set of responsibilities. In addition to implementing new growth initiatives, there are multiple systems to maintain and often multiple locations to support. With more users on the move, their jobs have only become more complicated. Moving to a cloud phone system can…
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Get to Know TCI’s Latest Cloud Communications Service… RingCentral MVP
Our solutions line-up expanded earlier this year with Mitel’s rollout of RingCentral MVP cloud service. It’s become a popular option for organizations that are ready to transition to the cloud from their Mitel on-premises systems. And, if your current cloud provider is falling short, MVP is ideal for anyone looking to streamline internal collaboration and…