Tag Archives: Collaboration

Team Collaboration – 10 Benefits of Virtual Meetings Over In-Person Meetings

With the majority of workers now back in their offices or working a hybrid schedule, conventional wisdom says there is nothing better for team collaboration than a face-to-face setting. There are lingering concerns regarding remote work like social isolation, lack of engagement, and challenges with direct supervision. If you already work on a globally distributed […]

7 Ways TCI Host Cloud Voice Makes Your Life Easier

In today’s remote working world, it is essential for your team to be connected seamlessly no matter what device they are using. If you are exploring ways to improve how your team communicates, TCI Host provides a locally supported, customized service with all-in-one collaboration and mobility tools, so your business won’t miss a beat. Here […]

Winning the Race – 3 Reasons You Can’t Let Your Communications System Fall Behind

Like winning athletes, high-performance companies are always looking for new capabilities to help them beat the competition. We’ve all watched high-performance athletes lose a race by mere fractions of a second. It’s heartbreaking because whatever the margin, it meant the difference between winning and losing. The business world isn’t much different. Competition is extremely tight […]

Mitel Delivers New Tools for Users of Microsoft Teams

One of the most startling statistics to emerge from the pandemic had nothing to do with communicable illnesses but rather with communications between businesses. In 2020, from March to June, the use of Microsoft Teams grew by 894%. And, between 2021 and 2022, the number of Teams users rose from 145 million to 270 million. […]

Connecting Healthcare Providers with HIPAA-Compliant and Cloud-Based Communications

As a local technology leader, TCI is committed to delivering the best HIPAA-compliant healthcare communications tools for your facility. The entire healthcare industry underwent a rapid digital transformation due to the pandemic and continues to evolve as the world changes. Telehealth, remote treatments, and virtual patient services have grown in popularity, enabling patients to receive […]

TCI Host Service – Customized Contact Center, Team Collaboration & Business Communications

Empower your people to serve your customers better For a single, low monthly price, you can upgrade old phones to advanced mobile-enabled desktop phones and use Mitel’s award-winning capabilities to dramatically improve your Customer Experience. Cloud communications isn’t an all-or-nothing endeavor There are several deployment models to choose from depending on your business’s unique situation, […]

Prepare for Tomorrow… 5 Steps to Future-Proof Your Workforce

What technology and skill sets can you invest in today that can help your employees successfully meet the challenges of the future? Follow these five steps to engage your employees and ensure your business is ready for whatever comes next. 1. Practice Curiosity You and other decision-makers at your company have probably spent a lot […]

Managing Field Service Techs? Learn How TCI’s Collaboration Solutions & Tools Improve Field Operations

With embedded communications technology, you can eliminate delays, manage operations more efficiently, and generate improved customer satisfaction and greater profitability for your business. Have you looked at your field service applications lately? Are your field techs getting tired of jumping back and forth between mobile apps, dialers, text windows, video players, and more to get […]

Gig Work Expands Across Industries Enabled by UC Technology

Freelance work isn’t new, but recently it has come to the forefront of attention as more workers and businesses embrace the gig economy. A whopping 36% of employed Americans identified as independent workers in 2022 – up from 27% in 2016. Across industries, with the gig economy in full swing, businesses can scale their workforces […]

Four Tips to Close the Remote Work Gap

Working from home isn’t going away – in fact, 68% of employees globally still want a hybrid arrangement – even if it means risking upward mobility for more control over their schedule. And companies are looking for ways to create equal opportunities for employees in all locations. Fortunately, the right culture and managerial style backed […]