Tag: Cloud
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Expert Insights: 2023 Unified Communications Predictions
Today, unified communications (UC) technology is more than just IP phones and simple features like live chat. You’ll want to partner with a local provider who can help guide you toward the right mix of today’s solutions and evolve with you in the future. TCI has been supporting the DC Metro Region for 40 years…
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7 Office Trends Redefining Online Team Collaboration
The way people use technology continues to shift quickly, and consumer behaviors and expectations are bleeding into business environments, creating new requirements and methods of doing business. Here are several important office trends redefining how businesses and people collaborate online. 1. Using More Outsourced Resources – Freelancers and consultants fill various roles depending on a…
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Act Fast… RingCentral Promotion for Mitel On-Premises Customers
This offer expires December 31, 2022 Upgrade to the #1-rated cloud communications and collaboration solution – RingCentral MVP (Message. Video. Phone.) service – ranked as a market leader on the Gartner Magic Quadrant. For existing Mitel on-premises customers moving to the cloud, you’ll receive: 20% discount off RingCentral MVP service 2 months free for a…
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Get to Know TCI’s Latest Cloud Communications Service… RingCentral MVP
Our solutions line-up expanded earlier this year with Mitel’s rollout of RingCentral MVP cloud service. It’s become a popular option for organizations that are ready to transition to the cloud from their Mitel on-premises systems. And, if your current cloud provider is falling short, MVP is ideal for anyone looking to streamline internal collaboration and…
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Top 6 Benefits of RingCentral MVP for Mitel On-Prem Customers
Cloud communications make it easier than ever to collaborate, connect, and work together effectively To keep up in this new era of remote and hybrid work models, it’s imperative that organizations proactively adapt to this emergent way of communication and way of doing business. Mitel and RingCentral have created a seamless cloud migration process specifically…
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Strengthen Your Leadership & Management Team with Seamless Cloud Communication Tools
The Great Resignation heightened managers’ concerns about recruitment and retention. The conversations around this phenomenon and the increase of workplace digitization often prioritize the needs of employees and customers. Customers drive revenue, and employees primarily drive output. Yet managers are the ones who make the decisions that shape both income and production, so your managers’…
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How to Enable a Better Customer Experience and Improve Engagement with RingCentral
Are you where your customers are? If you’re not engaging with customers on their channel of choice, you can expect that your competition is. However, the proliferation of communications channels and ever-increasing customer expectations makes this more difficult by the day. Constellation Research recommends a three-stage approach on how to engage customers on their turf:…
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Contact Centers 101… Understanding the Basics So Your Business Won’t Miss Out
The contact center world of 2022 is filled with business opportunities and the chance to better meet your diversifying customer needs. Worried you might be missing out? Don’t be. Below, we formally open the doors to the contact center world and invite you to confidently step inside. Why Does Your Organization Need Contact Center Technology?…
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Keeping Up with Data Security & Privacy Regulations… They’re Complex and Changing
Because larger enterprises are highly visible, serve a large customer base, and typically have deep pockets, they need to adhere to the highest standards of compliance. But that becomes more challenging when policy and regulations are a moving target. To avoid penalties for non-compliance, enterprises must thoroughly research the data privacy and security laws of…
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8 Reasons to Upgrade to RingCentral MVP
As of June 30, 2020 no new contracts were accepted onto the MiCloud Connect platform. However, if you are currently a Mitel cloud customer considering an upgrade, replacement, or realignment of your current infrastructure, here are 8 reasons why making the change to RingCentral MVP is going to be good for your business in the…