Tag: Cloud
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The Best of Cloud & On-Prem – 3 Big Advantages of Hybrid UC Deployments
For years, the focus of IT and telecom decision-makers has been on moving communications to the cloud. Many accepted the idea that all communications would eventually be handled as a cloud-based service. However, the notion of a “cloud utopia” starts to break down when you consider the significant investments that many organizations have made in…
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DC Region’s Extreme Weather & Stronger Storms… Protect Your Business with Cloud & Business Continuity Planning
TCI’s cutting-edge Disaster Recovery solutions are tailored to help protect your entire IT environment – from data and applications to office computers, mobile devices, networks, and phone systems. Will your business continue to operate when disaster strikes? Here are just some of the ways TCI’s comprehensive approach helps you safeguard what counts: Determine appropriate risk…
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Connecting Healthcare Providers with HIPAA-Compliant and Cloud-Based Communications
As a local technology leader, TCI is committed to delivering the best HIPAA-compliant healthcare communications tools for your facility. The entire healthcare industry underwent a rapid digital transformation due to the pandemic and continues to evolve as the world changes. Telehealth, remote treatments, and virtual patient services have grown in popularity, enabling patients to receive…
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TCI Host Service – Customized Contact Center, Team Collaboration & Business Communications
Empower your people to serve your customers better For a single, low monthly price, you can upgrade old phones to advanced mobile-enabled desktop phones and use Mitel’s award-winning capabilities to dramatically improve your Customer Experience. Cloud communications isn’t an all-or-nothing endeavor There are several deployment models to choose from depending on your business’s unique situation,…
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Position Your SMB for Success with the Latest UC Capabilities… Connect Your Employees & Customers
As we look toward the new year, small business owners have a lot to consider… After navigating a global pandemic and high inflation, small business owners know they need to be ready for the next unexpected business disruption. Customer expectations have reached an all-time high, and delivering an optimal customer experience has become more critical…
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TCI’s Popular Cloud, On-Site or Hybrid Voice Subscription Supports Customized Communications and Improves Customer Experience
Acquiring an enterprise-level phone system typically requires a hefty CAPEX investment or lease. But now TCI offers a budget-friendly way to simplify your Communication and Collaboration needs as a predictable OPEX subscription. Why Subscribe to TCI Hosted Voice? Only pay for the number of users you have now – scale up and down as needed…
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Why So Many Contact Center Leaders Stick with On-Prem Deployments
A lot of tech trade media claims that: “Companies are lining up to move their contact centers to the cloud!” But we often hear decision-makers say: “Moving to the cloud makes no sense for us!” So, what’s really happening out there? Research shows that almost 29% of companies globally have moved to Contact Center as…
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TCI Host Cloud Voice & Contact Center Service… Customized Capabilities & Local White Glove Support
Our TCI Host Cloud Voice Service is all about flexibility Add new cloud-based tools to your existing business phone system, and when you’re ready, migrate your entire platform to the cloud to reduce your overall telecom costs. Cloud communications isn’t an all-or-nothing endeavor There are several deployment models to choose from depending on your business’s…
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6 Cybersecurity Best Practices You Need to Implement in 2023
As the hybrid workforce has increased, so has the number of cybersecurity breaches. Fortunately, many of the security vulnerabilities that come with remote work can be minimized with clear-cut policies, training, and IT support for your remote workers. Here is a helpful checklist of best practices you can implement to better safeguard your organization. 1.…
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Choosing the Best Deployment Platform for Your Business Communications
We don’t believe in “one size fits all.” TCI’s custom solutions are designed to meet the precise communication needs of large and small organizations. A variety of cloud and on-premises deployments are available to connect your company and every location in your enterprise, and we’ll help you find the one that fits you best. Cloud…