When families are evaluating senior living facilities for their loved ones, they are looking for amenities, responsive service and care, convenience, and peace of mind. TCI supports your goal to deliver those benefits with advanced Communication and Networking solutions that better connect your residents and staff. We bring everything together to make sure your solutions […]
Tag Archives: Voice Networks
The theme of CISA’s, the Cybersecurity and Infrastructure Security Agency, Cybersecurity Awareness Month is “Secure Our World.” They are asking all of us to do our part. CISA offers helpful tips, videos and resources to protect yourself, your family, and your business from online threats here: https://www.cisa.gov/secure-our-world CISA recommends all of us – individuals, families […]
By definition, Unified Communications as a Service (UCaaS) is a unified telecommunications system based in the cloud. But which cloud? Your own, or one you share with people and organizations you don’t know? Public and private cloud environments are very different regarding security, flexibility, performance, control, and other essential factors. Today, organizations can experience the […]
If excellent customer service is your goal, Mitel has stepped up with the solution you need… their new Voice Assist solution. Voice Assist is like having a virtual receptionist to help answer basic customer questions, route calls, and deliver personal service without tying up an employee on your team. Voice Assist is a simple application […]
Many businesses manage an IT environment that includes a complicated maze of technology services and equipment of varying ages, performance, and overall health. Even for the most tech-savvy, it can be a challenge to identify potential problems before something fails and disaster strikes. Fortunately, there are best practices you can employ now to minimize the […]