Tag: Unified Communications
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Gig Work Expands Across Industries Enabled by UC Technology
Freelance work isn’t new, but recently it has come to the forefront of attention as more workers and businesses embrace the gig economy. A whopping 36% of employed Americans identified as independent workers in 2022 – up from 27% in 2016. Across industries, with the gig economy in full swing, businesses can scale their workforces…
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Four Tips to Close the Remote Work Gap
Working from home isn’t going away – in fact, 68% of employees globally still want a hybrid arrangement – even if it means risking upward mobility for more control over their schedule. And companies are looking for ways to create equal opportunities for employees in all locations. Fortunately, the right culture and managerial style backed…
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What to Look for in a Secure Senior Living Community or Hotel UC Solution
Caregiving, Hospitality and Security go hand in hand… Every resident in a Senior Living Community has unique needs, just as the hospitality industry strives to offer personalized experiences to every guest. No business can afford to lose the confidence of its customers, but lost confidence comes at an even higher cost when families have placed…
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Attn. DC Region Financial Services Firms: Check Out the 2023 eGuide to Improve Client Experience and Grow with UC
TCI Serves Leading Banks and Credit Unions Across the DC Region Financial organizations must innovate to compete, which is why you need to plan ahead – and stay ahead – of emerging technology trends. Today’s unified communications technology can help your bank or credit union stay on top of customer demand, achieve compliance objectives, and…
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Keeping Up with the New Generations of Workers and the Electronic Workplace
The Connected Generations Millennials and Generation Z, born from the early 1980s to early 2010s, now represent a significant proportion of the workplace. These generations have grown up in a world where the internet, smart devices and instant connectivity are ubiquitous. They expect the same simple, connected communication platforms at work as they’ve been used…
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Big Features for Your Small Business – Mitel adds SMB Controller for On-Prem, Big Business Capabilities
We recognize that one size does NOT fit all! That’s why TCI is excited to announce that Mitel has rolled out their new SMB Controller – it provides a full communications solution for small businesses with customized messaging, collaboration and contact center capabilities. The MiVoice SMB controller is flexible to fit your organization, providing a…
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4 Ways Artificial Intelligence Will Improve Your Communications & How to Mitigate AI Security Issues
Unified Communications enable your employees to communicate and collaborate more effectively through screen sharing, video conferencing, mobile apps, and more. Adding artificial intelligence (AI) to the mix promises to send productivity through the roof, so it’s not surprising to see enterprises jump at the chance to experiment. Still, even as AI transforms communications and collaboration,…
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Using Microsoft Teams? Mitel Offers No-Cost Integration with MiVoice Business + MiCollab
As hybrid work continues to expand, and Unified Communications capabilities continue to evolve, more customers are looking to integrate their Mitel telephony solutions with their Microsoft infrastructure. In an environment where Microsoft Teams has already been selected or installed, many customers are looking for a user experience that retains full access to Mitel’s powerful communications…
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Using Your Mitel 6900 Phones on RingCentral MVP
2022 has been a big year for Mitel’s investment in communications. They’re continuing to support and provide Best-in-Class Solutions in the enterprise, global, and vertical markets where on-prem unified communications (UC) and contact center (CC) thrive. Your existing investment is protected and will remain up to date with the latest capabilities. Mitel supports consumption models…
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The 2022 HR Challenge – Building a Supportive Company Culture in the Digital Era
As companies continue with hybrid and remote work arrangements, human resource departments have had to reorganize their priorities. When asked what they saw as their primary role in their organizations in 2021, 65% of HR professionals pointed to “keeping employees engaged and building a supportive company culture,” according to a recent survey. Replacing the Physical…