TCI designs, deploys and supports the technologies you need to bring your entire senior living community together. We offer a full suite of integrated services, bringing the ‘TCI Advantage’ to your community with Managed Voice, Core Network and Infrastructure services to connect what counts… TCI Host Connect your community with Mitel-powered communication features and built-in […]
Tag Archives: UCaaS
15
Apr
Apr
For years, the focus of IT and telecom decision-makers has been on moving communications to the cloud. Many accepted the idea that all communications would eventually be handled as a cloud-based service. However, the notion of a “cloud utopia” starts to break down when you consider the significant investments that many organizations have made in […]
09
Oct
Oct
By definition, Unified Communications as a Service (UCaaS) is a unified telecommunications system based in the cloud. But which cloud? Your own, or one you share with people and organizations you don’t know? Public and private cloud environments are very different regarding security, flexibility, performance, control, and other essential factors. Today, organizations can experience the […]
30
May
May
During the turmoil of the last few years, businesses of all sizes scrambled to put in place flexible communications and collaboration tools to enable their employees to work from their homes or office. Many pieced together several applications for video conferencing, messaging, and telephony without considering the importance of a holistic security strategy. Security is […]
Blog
Attn. Assisted Living Communities… How TCI Managed Solutions Connect Your Residents, Families & Caregivers
10
Apr
Apr
TCI designs, deploys and supports the technologies you need to bring your entire senior living community together. We offer a full suite of integrated services, bringing the ‘TCI Advantage’ to your community with Managed Voice, Core Network, Wi-Fi, and IT Security to connect and protect what counts… TCI Host Connect your community with Mitel-powered communication […]
20
Feb
Feb
A unified enterprise voice network connects your customers and employees, no matter where they’re located… UCaaS also offers bottom line benefits by eliminating the need for expensive hardware and maintenance costs. With UCaaS, you can control your IT budget, while providing your team with advanced features and functions. You’ll also improve the customer experience, making […]
09
Jan
Jan
MiVoice Connect and MiVoice Connect CallCenter – formerly ShoreTel Connect products – are slated to end production by Mitel at the end of 2024 and support will be discontinued at the end of 2030. While this news means future change, you have time to make decisions on the best alternative for your organization. Migrate to […]
12
Dec
Dec
Today, unified communications (UC) technology is more than just IP phones and simple features like live chat. You’ll want to partner with a local provider who can help guide you toward the right mix of today’s solutions and evolve with you in the future. TCI has been supporting the DC Metro Region for 40 years […]
31
Oct
Oct
Create new opportunities to boost efficiency, improve employee experience, and better serve customers. For all the power we now carry in our pockets with our phones, many businesses still struggle with enabling seamless communications and collaboration in the world of remote and hybrid work. Apart from the fact that talking — real-time audio conversation — […]
24
Oct
Oct
Coming out of the disruption of the past few years, how the world of work is changing is becoming more apparent. Challenges remain, but there are also opportunities for small- and mid-sized businesses (SMBs) to set a course for sustained success. Successful SMBs are adapting to the shifting terrain. A recent SMG Group study reveals […]